1. Payment in cash, bank draft or money orders only. Please, no personal checks. We will also be adding credit card payment in the future, but currently can not accept them.
2. Please make money orders payable to - Mantiques.
3. All items require shipping, handling and insurance costs. We will not ship any item uninsured. It is customary for the buyer to pay all packing, shipping and insurance costs. We charge a minimum of $7.00 on every order to cover this.
The rate increases with the number and size of items ordered, or if you want special or priority mail shipment. Items which require special packaging (a sword or long arm) will, of course, cost more.
Orders are normally shipped within 5 working days if payment is made with certified check or money order. Again, we can not currently accept credit cards or personal checks.
All orders will be given a quoted TOTAL price. PLEASE obtain a quote before sending payment. This will save a lot of problems. We ship in the United States only, unless cleared first by our shipping department. Contact us if you live outside of the continental United States and want to place an order.
4. Your satisfaction is our first priority. Buy with confidence. All items are original and authentic unless otherwise specified. We describe all items to the best of our ability and want you to be absolutely satisfied with your purchase. Returns are allowed within three (3) days of the customer's receipt of merchandise. Refunds will be made less shipping and insurance. Returned items are subject to a restocking fee.
Returned items must be in same unaltered, uncleaned, unchanged condition as they were shipped. Any modification to the item will VOID the return policy. Notification by phone or email is required before any return is authorized. Do not return any item until we have been notified and have authorized it so we can be expecting the item.
*** NOTE!! We have also been made aware of the practice of "switching" items by some people (returning an item that wasn't originally sent). Although this has never happened with any of our wonderful clients, we are aware of it occuring elsewhere. Be advised, that all of our items are fully documented, photographed and identified. You will only be doing yourself a disfavor by returning an item that wasn't sent to you. Should this happen, the "Buyer" forfeits any/all rights to a refund and relinquishes any/all rights to the item returned. Please don't embarrass yourself.
5. Email or postal orders are accepted and held seven (7) days pending receipt of payment. If payment is not received within seven (7) days, the item will be returned to inventory and/or sold to a reserve buyer.
6. Any item may be put on layaway for up to sixty (60) days with a "one third" (33.3%) deposit which must be received within seven (7) days of order. The balance is due in full at the end of sixty (60) days. Canceled orders and/or delinquent accounts will forfeit payments made and the opportunity for future layaway. No switches, returns or refunds are allowed on layaways.
7. All firearms are sold as collector’s items only -- not as operational, shooting arms. WE ACCEPT NO LIABILITY, express or implied, for the shooting safety of any firearm sold as a collector’s item. If you have a question about the safety of any firearm, you should see a licensed gunsmith for a safety inspection. We neither buy, nor sell, modern firearms.
8. Mantiques reserves the right to terminate the listing and sale of any item(s) in inventory at Mantiques sole discretion, for any reason, at any time.
9. All sales are finalized entirely at Mantiques sole discretion.
10. Mantiques is not liable or responsible for any typographical errors.
11. Any and all additional information concerning items, condition, sales, terms, etc. must be completed before shipping.